Last updated: July 26, 2026

MAX ERP SOLUTIONS ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect through maxerp.lk, how we use it, and the choices you have.

1. Information We Collect

Contact details you submit, such as name, email address, phone number and company name, when you fill out a contact, demo request, dealer registration or order form.
Order details, including billing and delivery address, when you purchase a product through our store.
Technical information such as IP address, browser type and pages visited, collected automatically for site analytics and security.

We do not collect or store your card number, CVV or online banking credentials. All payment card data is entered directly on our payment gateway partner's (PayHere) secure payment page and is never seen or stored by MAX ERP SOLUTIONS.

2. How We Use Your Information

To process and fulfil your orders and deliver products/services.
To respond to enquiries, quotation requests and support tickets.
To manage dealer registrations and dealer portal accounts.
To improve our website, products and customer service.
To send order updates, invoices and, where you have agreed, promotional communications.

3. Sharing of Information

We do not sell your personal information. We may share necessary details with trusted third parties strictly to fulfil our services, including:

Our payment gateway provider (PayHere) to process payments securely.
Courier/delivery partners to deliver your order.
Service providers who help us operate our website and business (e.g. hosting).

We may also disclose information where required by Sri Lankan law or a valid legal request.

4. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. Payments are processed via PayHere's PCI-DSS compliant, secure payment infrastructure.

5. Cookies

Our website may use cookies to improve your browsing experience and understand site usage. You can disable cookies through your browser settings; some site features may not function correctly without them.

6. Your Rights

You may contact us at any time to request access to, correction of, or deletion of your personal information held by us, subject to any legal or contractual obligations we may have to retain it (e.g. financial records).

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.

8. Contact Us

For any privacy-related questions, please contact us:

Email: info@maxerp.lk
Phone: +94 769 175 050
Address: NO.278, Moragahayata, Ratnapura, Sri Lanka